FAQ

  • Easy! Just fill out my contact form or shoot me an email at hello@kendalldeanmedia.com. Once we chat through details, a $50 retainer secures your spot on my calendar. The remaining balance is due the day of your session, before it begins.

  • Yes — a $50 retainer officially holds your date. It goes toward your total session cost, so you’re just paying part up front.

  • I’ll share a list of favorite local spots with great light and scenery, or you’re welcome to suggest a location that feels special to you. Whether it’s a pretty field, a cozy downtown street, or your own backyard — I’m here for it!

  • Think coordinating, not matching. Neutrals, soft tones, and subtle patterns photograph beautifully. Try to avoid big logos or super bold patterns that can distract. Most of all — wear something that feels like you and is comfortable enough to move and play in.

  • Check your package details on our pricing page, but most sessions allow for one outfit change. If you’d like more variety, you can always extend your session time to fit in extra looks.

  • Galleries are typically delivered within 2 weeks. If you need them sooner, I offer a ‘Rush Editing’ add-on to get your full gallery in 3–5 business days.

  • You’ll get a private online gallery (through Pixieset) sent straight to your inbox. From there, you can view, download, and share.

  • Each package comes with a set number of edited images.

  • Life happens! If the weather isn’t cooperating, we’ll reschedule for another day that works. Same goes for sick kiddos (or parents!) — I’d much rather everyone feel good so your photos show your best selves.

  • Yes! Your gallery comes with print rights. That said, I always recommend ordering through my professional lab directly from your gallery for the best color and quality.

  • Yes! I’m always up for an adventure. Any location within a 50 mile radius of Charles Town, West Virginia is included in the package.

    However, if you have somewhere a little off the grid in mind — you can add a travel fee from our à la carte menu to cover mileage and time.

  • Absolutely! Furry friends are family too. Just select the “Pet Add-On” so we can plan a little extra time (and patience) for them to shine.